Effective Date: 23/12/2024
Fodang Thang Resorts (“we,” “our,” “us”) values your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with our services. By using our website, booking services, or contacting us, you agree to the terms of this policy.
1. Information We Collect
1.1 Personal Information
We may collect the following personal information when you book with us or use our services:
- Full Name
- Contact Information (e.g., phone number, email address)
- National ID (NID)
- Payment Details (e.g., bank transaction references, bKash transaction IDs)
1.2 Non-Personal Information
We may automatically collect certain non-personal information when you visit our website, such as:
- Browser type
- Device type
- IP address
- Pages visited and time spent
2. How We Use Your Information
2.1 To Process Bookings
- Confirming reservations
- Processing payments
- Communicating booking details and updates
2.2 For Communication
- Sending confirmation emails and text messages
- Responding to inquiries or feedback
2.3 For Improvement
- Enhancing our services, website, and guest experience
- Conducting surveys and analyzing trends
2.4 Legal Compliance
- Complying with applicable laws and regulations
- Preventing fraudulent transactions and unauthorized activities
3. Sharing of Information
3.1 Third-Party Services
We may share your information with trusted third-party service providers to facilitate bookings, process payments, or comply with regulatory requirements. These include:
- Payment gateways (e.g., bKash, bank institutions)
- Law enforcement or government authorities, if required by law
3.2 No Unsolicited Sharing
We do not sell, trade, or otherwise share your personal information with unrelated third parties for marketing purposes.
4. Data Security
We employ appropriate technical and organizational measures to safeguard your personal data against unauthorized access, loss, or alteration. However, no system can be completely secure, and we cannot guarantee the absolute security of your data.
5. Your Rights
You have the following rights regarding your personal data:
- Access and Correction: You can request access to your data and ask for corrections if inaccuracies are found.
- Deletion: You may request the deletion of your personal data, subject to legal or contractual obligations.
- Withdraw Consent: You can withdraw consent for non-essential uses of your data at any time.
To exercise these rights, please contact us at 01817722572 or email us at [Insert Email Address].
6. Retention of Data
We retain your data only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
7. Cookies
Our website may use cookies to enhance user experience by storing preferences and tracking user trends. You can adjust your browser settings to disable cookies, though this may limit certain features on our website.
8. Policy Updates
We reserve the right to update this Privacy Policy at any time. Significant changes will be communicated via our website or other appropriate channels. Please review this policy periodically to stay informed about how we protect your information.
9. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy, please contact us at:
- Phone: 01817722572
- Email: [email protected]
- Address: Ruilui Para, Sajek
Thank you for trusting Fodang Thang Resorts. Your privacy is our priority.